Punditas AI Platform
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Tag it in Punditas AI
Tagging is the act of tailoring or flagging content that’s interesting to a User based on each individuals personal preferences, skill level, area of interest, etc. Every piece of Product related content (Video, Help article, blog, etc.) has a story to tell. The Author of this content tells the story in their own words. For example, PTC Marketing tells the story using marketing speak But the words used by the Author may not resonate with the Product Users. Punditas allows Users to tag interesting content to create personalized knowledge paths
Why Tag in Punditas AI?
Tagging ensures Findability of content
Tagging brings order to cluttered data
Tagging ensures personalization of information
Tagging improves user productivity
What is a tag in Punditas AI?
A tag in the Punditas AI consists of basic quadruple{user, resource, tag, time}. Tagging enables each User to personalize the information according to their preferences.
Tagging in Punditas AI- Key features
Tags Creation
Tag Cloud
Tags Dashboard
Searching for Tags
The following types of content can be tagged in Punditas AI
Product Videos
Resolved Bugs
New Features
Online Help
Partner Products
Partner Services
Online Discussions
Customer Presentations
Workarounds
Reference Documents
Reported Bugs
Blogs
Tagging in Punditas AI versus Browser bookmarks
This section compares the advantages of Tagging versus bookmarks created in Chrome, Internet Explorer, Edge, Firefox, etc.
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Tagging in Punditas AI
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Browser Bookmarks
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|---|---|---|---|
| Feature Description | Tag in Punditas is | Browser bookmark is a shortcut that redirects your browser to a particular webpage that you havve a User has bookmarked. | |
| Contextual Tagging
Created tags are automatically categorized based on Users context |
✔ | X | |
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Personalization
Users can provide meaningful names when storing tags |
✔ | ✔ | |
| Structured display
Tags are organized and appear on the Tags dashboard based on the content type |
✔ | X | |
| Collaboration & Sharing
Share tags with other users within the organization |
✔ | X | |
| Discover popular tags
Explore most popular tags for each content |
✔ | X | |
| Findability
Tags are easily searchable and are presented as part of the overall product insights |
✔ | X | |
| Knowledge Graph
Tags are discovered and presented as part of Knowledge Graph |
✔ | X | |
| Tags reuse
User tags can be reused to create meaningful knowledge paths |
✔ | X | |
| Tag Cloud
Gain additional insights by reviewing a summary of all tags added by other internal users |
✔ | X | |
