Punditas User Advisor is a Cognitive Knowledge Centric system that automatically discovers and delivers personalized, curated, Just-In-Time knowledge within the Enterprise Users context. It connects the dots between Enterprise Products, Content and Context to help Users resolve issues and get targeted training based on their personal style and preferences. Our technology gathers, analyzes and understands vast amounts of human and computer generated content for Enterprise Products to deliver right information at the right time within the Users context.
Product Knowledge is a function of User, Product and Version. The deeper the Product Knowledge, the faster Users can solve issues and be productive with Enterprise Products. But, Enterprise Users are not paid to become Experts in 3rd party Enterprise Products. They have a different job to do. Punditas User Advisor offers On-demand delivery of Product Knowledge based on Users context and Users personal style.
Punditas User Advisor leverages Artificial Intelligence and Machine Learning technologies to discover what matters the most to the User while continuously learning about the Users preferences and behaviors.
Punditas Cognitive Engine offers intelligent recommendations to address a User's problem with Enterprise Product.
Punditas User Advisor anticipates Enterprise User's Knowledge Needs and delivers relevant Tips, Tricks & Tutorials.